Privacy Policy

In this policy ‘we’ and ‘our’ refers to Scriverto AI Ltd. which operates this platform.

1. Data we collect
1.1 If you register for an account you will need to provide us with your full name, email address and postcode.
1.2 Billing address and payment card information is required to process subscription payments. This information is not stored by Scriverto AI Ltd. Payments are processed securely by a third party provider of a payment gateway. By using this payment gateway you agree to provide your billing information for the purposes of processing your subscription payments to the Scriverto platform
1.3 If you contact our customer services we will need your name and contact information in addition to details of your query.
1.4 We collect data about our website’s visitors using technology such as cookies, device IDs, IP addresses and location data. This can include information about your location, the type of device you are using and your online browsing history.

2. Storage of your personal data
2.1 Your personal data is stored in an encrypted database.
2.1 We do not store information which is not relevant to your use of the Scriverto platform except where specified elsewhere in this policy.
2.2 We do not store your passwords. In accordance with best practice for data security, we store the output of a multi-stage, one-way encryption process which allows us to authenticate your password on login without needing to store the password itself.

3. Use of your personal data
3.1 We use your personal data for the following purposes:

  • Verifying your identity
  • Improving the function, design and style of the website
  • Informing you about products, services or promotional offers that you might find interesting if you have chosen to receive these type of communications.
  • Sending you service messages about your subscription or account.
  • Communicating (and personalising communication) with you via methods you have consented to receive.
  • Conducting market research
  • Granting you access to a subscription
  • Dealing with any query or complaint you submit to our customer services team.
  • Idenfifying service errors or interruptions and make technical improvements to the platform and/or services.

    4. How can I access and update my personal information?
    4.1 Please contact customer services on info@scriverto-ai.com
    4.2 Ask for a copy of the personal information we may hold about you, or for your data to be deleted.

    5. How long do you keep my personal information for?
    5.1 We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.

    6. Sharing of your personal data
    6.1 Except where specified elsewhere in this policy (for example, but not limited to, authentication, personalisation, or payment processing), we will not share your personal information with any other organisations except when obliged to by law. We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information. For example, we may have to release information because of a legal requirement on us or pursuant to a court order.
    6.2 We will not sell or transfer your data to any other organisation except where as a result of an extraordinary event such as a business reorganisation e.g. transfer of assets, change of control, merger, acquisition or company sale.

    7. Will my data be sent overseas?
    7.1 Collection and transmission of data on the internet is not confined by the boundaries of a single country. By using the platform and any third party it links to, your personal data may be processed in or transferred to other countries. You therefore agree to your personal data being transferred or processed in this way.

    8. Your rights:
    8.1 Right of access – you have the right to request a copy of the data that we hold about you.
    8.2 Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
    8.3 Right to be forgotten – you can ask for the data we hold about you to be erased from our records.
    8.4 Right to restriction of processing – you can ask for us to restrict the way we process your data.
    8.5 Right of portability – you have the right to have the data we hold about you transferred to another organisation.
    8.6 Right to object – you have the right to object to our processing your data where we are relying on a legitimate interest in order to process it.
    8.7 Right to withdraw your consent – you have the right to withdraw your consent at any time.
    8.8 Please note that these rights are not absolute and certain exemptions apply.

    9. Exercising your rights, asking questions and raising concerns:
    9.1 To exercise a right, ask a question or raise a concern, please submit your request to info@scriverto-ai.com